Complaints Procedure
At SignageShopp, we take every complaint seriously. We aim to handle your complaint within 14 business days. If this is not possible, we will inform you of the expected timeline.
How to file a complaint?
- Send an email to [email protected] with your order number and description
- You will receive a confirmation within 2 business days
- We will investigate your complaint and contact you
- We will offer an appropriate solution
Not satisfied with the resolution? You can submit a dispute to the ODR platform.
